Tuesday, October 16, 2018

Oh! Mitsubishi Service!

I've been servicing my vehicle from Mitsubishi ever since I bought it brand new in 2012. I have tried Nundah Mitsubishi and Zupps Mitsubishi at Aspley, regrettably, none of them delivered a good service, the latter being the worst. I never got it serviced from a third-party vendor.

I started to question 'is it truly worth taking to Mitsubishi Shitshubishi?' since my most recent experience. I took the vehicle to Nundah Mitsubishi to carry out the 90,000km service. I handed over the vehicle to Mitsubishi at 7:30am to be picked up after lunch. Then I got a call, requesting to keep the vehicle for an overnight, offering me a loaner.

I was supposed to be notified at the completion of the service, but I didn't receive an alert. Arriving at Nundah Mitsubishi, I figured they have failed to reinstall the aftermarket bashplate in place. They handed over the car without being able to install the bashplate as it was. How on earth they failed to put back the bashplate where it was before? Morons! Then came the obvious lame excuse, it wasn't lining up.

The nudge bar, which makes it harder to install aftermarket bashplates.


In the end, I was able to put the bashplate up by a mechanic, in less than 30 minutes. The morons at Nundah Mitsubishi failed to place the spacers between the nudge bar and the bashplate to line up the bashplate, nudge bar with the chassis. The customer service was horrendous for a $2000 service. I should have saved at least a grand had I gone to a third party vendor.

The aluminium spacers, they need to be placed between the bashplate and the nudge bar


Just to be fair, the folks at Mitsubishi seemed to have forgotten how to use the aluminium spacer between the nudge bar and the bashplate. It is truly a bit tricky to put things back together and align should there's a nudge bar involved. Kieron at Bushskinz, the manufacturer offered some advice to get this fixed correctly.

The aluminium spacer

I wasn't the only one as I've heard similar stories about Mitsubishi service. Next time, I will make sure to think a few times before taking my vehicle to the clowns at the Nundah Mitsubishi.

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